Pledges & Credentials

At Technology Coaching, our commitments aren’t just formalities—they’re a reflection of what we genuinely stand for.

Every day, we’re driven by a straightforward mission: to do right by our people, our customers, and our community.

That’s why we’re thrilled to give you a closer look at the values that truly define us.

On this page, you’ll find the principles and standards that form the core of our business.

From being a proud Living Wage Employer to adhering to the Scottish Business Pledge and holding accreditation from the Good Business Charter, our promises are deeply integrated into everything we do.

These aren’t just credentials for us; they’re a way of life. They steer every decision we make and every action we take, ensuring that our work not only meets but exceeds expectations—yours and ours.

We invite you to delve into the commitments that shape your interactions with Technology Coaching and see how they enhance the trust you place in us.

Discover the difference these pledges make and how they’re woven into your experience with us.

Good Business Charter Accredited Logo

Good Business Charter

We are proud to be accredited by the Good Business Charter.

The GBC consists of 10 components and more details for each of these components can be found on their

As an organisation with under 51 employees:

  1. We commit to pay our directly employed and regularly contracted staff the real living wage as defined by the Living Wage Foundation.
  2. We commit to only use zero or minimal hours contracts when it is mutually beneficial and accepted by both us and the employee.
  3. We will actively support and encourage employee well-being treating those with legitimate sickness in a fair and respectful manner and promote access to impartial support and advice for employees with physical and mental health needs.
  4. We commit to having a way where every employee can make suggestions or raise issues with senior management.
  5. We commit to have robust measures in place to encourage diversity at key stages of recruitment, selection and retention of employees and to prevent harassment or victimisation in the workplace.
  6. We care about the environment and encourage the development of good environmental practice as an organisation, seeking to minimise our impact and commit to improve it.
  7. We commit to pay our taxes where applicable, only use tax allowances for the purpose intended, and be transparent in our relationship with HMRC.
  8. We have a clear commitment to our stakeholders and prioritise addressing and learning from stakeholder feedback, seeking to put negative issues right.
  9. We commit to ethical sourcing of anything we purchase, such as by applying standards set out in the Ethical Trading Initiative Base Code where relevant.
  10. We commit to paying our suppliers promptly, and within at least 30 days.
Living Wage Employer Logo

Living Wage Employer

Everyone working at Technology Coaching, whether they are a permanent employee or an on-site contractor receive at least the real Living Wage.

We made this commitment because it is the right thing to do.

And because it also makes good business sense.

As a value driven business it is important that our staff and customers have visbility of our values.

We want to be an employer of choice, which helps us to protect the long-term success of our business.

But we also know that paying the Living Wage is good for our industry and business at large.

Employers who pay a fair wage have a multiplier effect, because as ambassadors they help encourage other businesses to do the same.

Paying the real Living Wage will create a better, stronger and ultimately a more successful company for our customers, our people and the communities we are a part of.