Customer Commitment

At Technology Coaching, our commitment to excellence shapes everything we do.

As participants in the Scottish Business Pledge, Living Wage Employer and accredited members of the Good Business Charter, we hold ourselves to the highest standards of fairness, equality, and sustainability.

Our goal is to provide exceptional products and services while fostering a supportive and innovative environment for our customers and community.

Explore ways we are committed to our clients below.

Technology Coaching Customer Commitment. Image of customers at a training session.

Our Commitment To You

Continuous Improvement

We believe in the power of progress.

We are committed to continuous improvement in our services and products. By staying at the forefront of technological advancements and market trends, we ensure that our solutions are cutting-edge and highly effective.

We listen to your feedback and use it to improve our offerings. Your input helps us enhance your experience.

Transparency

Openness is key.

We operate with full transparency, keeping you informed about how our products and services are created, priced, and delivered, ensuring you always have the information you need to make informed decisions.

We are open and honest in all our interactions. You can trust us to provide accurate information about our offerings, pricing, and policies.

Sustainability

Committed to our planet.

As part of our pledge to environmental responsibility, we adopt sustainable practices across our operations, minimising our environmental impact while promoting a healthier planet.

We continually explore eco-friendly practices and products and business partnerships that share the same sustainability goals.

Quality Assurance

Your trust, our quality.

We maintain rigorous quality control processes to guarantee that every product or service from Technology Coaching meets your expectations and our high standards.

Customer Support

Here when you need us.

Our dedicated support team is available to assist you with any queries or issues, ensuring a smooth and satisfying experience with our products and services.

If you have questions or encounter any issues, we’re just a message or call away.

Security

Your data, securely handled. 

We uphold the highest standards of security, ensuring that all customer data is protected with state-of-the-art security measures.

Your data and privacy are paramount. 

Your Feedback Matters

We value your feedback, as it helps us serve you better. Here’s how we encourage you to share your thoughts.

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Customer Surveys

Tell us how we’re doing.

Periodically, we may invite you to participate in surveys to gather insights into your experience and preferences, helping us tailor our offerings to better meet your needs.

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Reviews & Ratings

Your opinions count.

Share your experiences with Technology Coaching through reviews and ratings, providing us with valuable feedback that shapes our future direction and to share your experiences with others.

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Contact Us

Reach out anytime.

Whether you have a question, concern, or just want to chat about our services, our communication streams are open. Here’s how you can contact us.

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Social Media

Join the conversation.

Connect with us on social media platforms and join the conversation. We’re active on LinkedIn, Facebook, Instagram and Twitter (X) and love hearing from you.

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Email

Direct feedback.

Send us your thoughts via email. Your feedback is crucial in helping us enhance our services.

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Course Feedback

Learn and advise.

After completing any of our courses, we invite you to provide feedback, which helps us refine our educational materials and instruction methods.

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