Digital Transformation, AI & the Future of Work | Selina Thompson

Episode Summary

In this episode of Digital Dominators, Sooz Young speaks with Selina Thompson, founder of Forward Transformation, about the importance of digital transformation in the workplace.

They discuss the challenges organizations face in adopting new technologies, the significance of human skills in tech, and the generational differences in tech adoption.

Selina shares her journey from fashion to corporate communications and how she helps companies navigate the complexities of digital change.

The conversation emphasizes the need for collaboration, understanding digital maturity, and the role of AI in shaping the future of work.

Episode Chapters

  • 00:00 Navigating the Future of Work
  • 01:33 Selena Thompson’s Journey to Digital Transformation
  • 04:56 Understanding Digital Transformation Challenges
  • 10:00 The Importance of Human Skills in Tech
  • 11:08 Generational Shifts in the Workforce
  • 14:53 Leadership in a Digital Age
  • 19:19 Choosing the Right Tools for Collaboration
  • 23:32 Overcoming Assumptions in Digital Adoption
  • 26:26 The Need for Technology Training
  • 27:51 Understanding AI Implementation in Organizations
  • 30:16 Staying Updated in a Rapidly Evolving Digital Landscape
  • 33:07 The Importance of Play in Technology Adoption
  • 36:52 Overcoming Resistance to AI and Technology
  • 48:55 The Future of Work: Collaboration Between Humans and AI

Key Takeaways

  • Digital transformation requires a human-first approach.
  • Understanding the cultural appetite for change is crucial.
  • Collaboration tools can enhance team communication.
  • Generational differences impact technology adoption.
  • Leaders must navigate ambiguity in tech implementation.
  • Knowledge sharing is essential for successful transformation.
  • AI implementation requires understanding processes.
  • Playfulness in learning technology can reduce fear.
  • Commitment to continuous learning is vital.
  • Building relationships across departments fosters successful change.

Resources Shared

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