The Digital Domintors Podcast & Community
Welcome To The Digital Dominators Podcast
The podcast for business owners who want to show up, stand out, and simplify the digital world.
I’m Sooz Young, your host, tech coach, and digital cheerleader, and each week I chat with brilliant experts about the skills, strategies, and tools that help you thrive online.
From building your visibility to streamlining your systems, we break down big digital topics into simple, usable steps.
Expect practical advice, inspiring guests, and a good dose of fun along the way.
This isn’t just another marketing podcast, this is your weekly digital toolkit.
What We Talk About
Each episode dives into one of the six essential digital skills every business needs to grow and succeed:
- Innovation
- Web Presence
- Social Media Marketing
- Cyber Security
- AI & Automation
- Making Decisions with Data
If you’ve ever felt overwhelmed by tech, algorithms, or content creation, we’ve got you!
Listen To The Latest Episodes

Want to grow a standout business in a digital world? Join Sooz Young, founder of Technology Coaching, for smart, straight-talking chats with experts, founders, and creators using digital tools to build bold brands. From social media and AI to automation, cyber security, innovation, and data, each episode is packed with actionable tips, real-world stories, and a splash of fun to help you get visible, work smarter, and grow online with confidence. If you’re a small business owner or creator ready to step up your digital game—this is your podcast.
ChatGPT vs Claude. Claude vs Gemini. Gemini vs everything else.
Every few weeks there's a new headline declaring one AI tool better than the rest and every few weeks, people switch platforms hoping this one will finally deliver.
But here's what five years of teaching businesses how to use AI has taught Sooz Young: the tool is almost never the problem.
In this solo episode, Sooz unpacks the real reason most people get poor results from AI tools and why switching platforms will never fix it.
The issue is prompting. And prompting is a skill that almost nobody has been taught.
Since partnering with Facebook in 2019 to deliver AI and automation training to 3,000 people across Scotland, one pattern has shown up again and again: people are given access to powerful AI systems with no instruction on how to communicate with them effectively.
So when the outputs disappoint, they blame the tool. Then they switch tools. And the cycle continues.
This episode breaks that cycle.
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KEY TAKEAWAYS FROM THIS EPISODE
– The ”AI tool wars” explained — and why the debate is missing the point entirely
– Why most people treat AI like a search engine (and why that limits every result they get)
– The data and IP risk of using free AI tools — and why investing in the right tool matters
– How to choose the right AI tool based on your existing business ecosystem
– What prompt engineering actually means in plain, everyday language — no coding required
– The PTCF framework: Purpose, Task, Context, Format — how to structure any prompt
– A real example from a live training session: how changing the prompt (not the tool) transformed someone's output completely
– Why AI outputs sound generic: it's not hallucination, it's missing context
– The phrase to add to the end of any prompt: ”ask me questions until you are 95–100% sure of the task and output”
– The ”top 1% in my industry” prompt technique for more strategic, elevated results
– What you put in, you get out — the core principle behind every great AI interaction
– Why prompting is fast becoming one of the most essential skills in any job or business
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RESOURCES MENTIONED
🎓 AI Prompting Fundamentals Course — Technology Coaching Lab
👉 https://allmylink.me/aipromptingfundamentals
📅 Next episode: Common prompting mistakes and how professionals structure their AI conversations
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🔍 DIGITAL SETUP & SYSTEMS HEALTH CHECK
Identify the gaps in your digital infrastructure before they start costing you.
👉 https://technologycoachingonline.com/digital-health-check
🧠 TAKE THE FREE DIGITAL MINDSET QUIZ
Find out where your digital strengths are — and where to focus next.
👉 https://technologycoachingonline.com/quiz/
🎉 JOIN THE DIGITAL DOMINATORS COMMUNITY — FREE
Toolkits, templates, a Social Media Prompt Calendar, early event access, and community.

Become a Digital Dominator!
Master your digital mindset, build your confidence online, and join a powerful community of business owners ready to grow.
Join the free Digital Dominators community, packed with tools, training, support and good vibes to help you thrive online.
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Access to the free Digital Dominators Facebook group
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The Social Media Prompt Calendar + video walkthroughs
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Bonus insights from podcast guests
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Early access to free training, events, and offers
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A supportive community of action-takers just like you
What our listeners say
Episodes
Why Most People Think AI Tools Are Bad (And They’re Wrong) | Digital Dominators #42
ChatGPT, Claude, Gemini or Copilot — which AI tool is best? After...
Read More#41 Kristine Monaghan | New Level, New Devil: Why Your Business Model Must Evolve as You Grow
In Episode 41 of Digital Dominators, Sooz Young speaks with Kristine Monaghan...
Read More#40 Sooz Young | Actually Broken in Most Businesses (And Why It’s Not What You Think)
In Episode 39 of Digital Dominators, Sooz Young speaks with Annacristina Panarello,...
Read More#39 Annacristina Panarello | Why the Future of Language Learning Is Digital, Human and Personal
In Episode 39 of Digital Dominators, Sooz Young speaks with Annacristina Panarello,...
Read MoreAre you a Digital Dominator?
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